FAQ

FAQ - Cleannovia

Q: Where do you ship from?
We ship our main product lines, including our cleaning equipment, directly from our warehouses in Canada and the US.

Q: How long does shipping take?
Usually between 7–14 business days depending on your location. Longer during peak sales.

Q: Can I return my product?
Yes! You have 30 days to return it. See our Return Policy for full details.

Q: What if my item arrives damaged?
Please contact us within 48 hours of delivery. We’ll make it right.

Q: How can I track my order?
A tracking number will be emailed to you after shipment. Use it on our “Track Your Order” page.

Q: Do you offer bulk discounts?
Yes, contact us for wholesale or bundle inquiries.