Shipping Policy
Shipping Policy - Cleannovia
Thank you for shopping with Cleannovia! We aim to deliver your order quickly and safely. Below is our detailed shipping policy.
1. Processing Time
- Orders are typically processed within 1–3 business days.
- High-volume periods (such as sales events) may extend this to 5–7 business days.
2. Shipping Destinations
We ship to most countries globally including the US, UK, Canada, Europe, and more.
3. Shipping Timeframes
- Standard Shipping: 7–14 business days
- Express Shipping (where available): 3–7 business days
- Remote areas may experience longer delivery times.
4. Shipping Fees
- Shipping costs are calculated at checkout.
- Free shipping may be available for orders over a specified amount.
5. Tracking Orders
- Once your order is shipped, a tracking number will be provided via email.
- You can track your order via the “Track Your Order” page on our site.
6. Delays
While we strive for timely delivery, delays may occur due to:
- Customs processing
- Local courier backlogs
- Weather disruptions
If your order has not arrived within 20 business days, please contact our support team (support@cleannovia.com) for assistance.